An experienced consulting professional with +15 years of industry experience in Financial services and Manufacturing. Passionate about Digital transformation and Change, Business model innovation and all things Digital. I have lead strategic projects aimed at Customer experience transformation and Digitization projects in Retail banking. Looking forward to exciting engagements as we shape business in the continent of Africa.
Key consulting areas: Digital transformation and Change\Digital maturity\Digital readiness and Strategy\Customer experience transformation\Innovation and Technology\Lean and Continuous improvement\Project and process\Systems thinking. Experience: Over 5 years experience at Standard bank group in Retail and Business banking, Insurance services and Group shared services. Roles included Manager Business transformation and Change, Manager customer experience and Manager Process improvements. Qualifications: Master of Science in Technology and Innovation Management (University of Pretoria), Bsc. (Hons) Technology and Innovation Management. Bachelors degree Chemical Engineering (Durban University of Technology).